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Tips for Creating Performance Incentives

By Executive Assistant, Leadership

Performance incentives increase productivity, improve teamwork and morale, increase engagement, and reduce turnover. But not all performance incentives are created equally. When creating incentives, consider this question: If a year from now you are walking down the hall for the annual review and you’re happy with your employee, what is it that they accomplished to make you feel that way? Is your life running smoothly? Are you no longer missing flights or appointments? Are your priority projects being taken care of? Your life no longer feels chaotic? Now think about what performance incentives will motivate your employees to be their best selves so your work life will feel exactly like that. Here are a few tips for creating performance incentives for your employees.

Travel and Trips

Travel is one incentive that helps motivate employees to reach business objectives. Whether it takes the form of business trips or an incentive travel program, employees like travel incentives because the idea of traveling to new or exotic locations typically appeals to people who have a demanding work life. Travel is often a better motivator than cash because it is out of the ordinary. Cash is used and then forgotten, but the memories high-performing employees experience during travel can last forever. Travel is also an opportunity for employees to connect with each other, which can improve teamwork and productivity.

Bonuses

Performance bonuses are another great incentive option. Almost everyone likes the idea of extra income to supplement their wages, so performance bonuses work on most motivated employees. Research has shown that performance bonuses improve job satisfaction, employee engagement, and loyalty. They even foster trust between employees and management. Bonuses are a great way to help meet short-term and annual business goals.

Equity in the Company

Another motivation that is currently popular in many incentive programs is equity. Giving high-performers equity in the company is a great way to increase productivity and engagement across the board. Long-term incentives like equity are useful because they encourage high performers to make decisions that will benefit the company in the future even if the decision doesn’t benefit their compensation in the current year. Equity incentives also improve retention for senior executive talent.

In order for you to achieve a seamless work and personal life, you need highly productive people working behind the scenes. A strategic incentive program will ensure your best talent stays motivated and continuously strives to do their best. A good performance program will also attract better talent. Incentives like travel, bonuses, and equity can help make sure the right people take on C-level support positions.

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Who Thanks Whom? It May Be Time to Evaluate Your Hiring Process

By Hiring Strategies, Interviews

A recent article penned for Inc. by Suzanne Lucas made the bold statement: “Dear Hiring Manager, Perhaps You Should Write the Thank You Note.” She continues: “The traditional thank you note is from candidate to hiring manager. That’s wrong . . . Just what are you exactly thanking the manager for? Taking the time to talk with you and consider your application for the job, right? But what were you really doing? You were taking your time out of your day (and often using vacation time from your current job to do so) to try and solve a problem for the hiring manager.” At first glance, most would read these statements and think “thank goodness this wasn’t a candidate I interviewed; seems quite entitled.” However inverted a perspective this author seems to hold from standard interviewing protocol, there is an underlying message communicated by her article. It may be time to evaluate your hiring process through a new lens.

If we assume it is the candidate’s responsibility to pen the thank-you note, doesn’t that inherently mean that we also assume it’s the candidate’s responsibility to be thankful for being granted an interview to begin with?

Evaluate Your Hiring Process

You may have this mindset and not even realize you have it. A few questions to consider:

  • How much time do you expect a candidate to prepare for the interview with you? How much time do you spend preparing for that same interview?
  • You likely have asked the question “so why should we hire you” without batting an eye – how receptive are you when a candidate questions “why should I come to work here?”
  • Checking candidate references from past employers is a probable interviewing step; candidates volunteer these regularly. What would your reaction be if a candidate asked to check references from those who had worked under your supervision in the past but were no longer with the firm?

These are just a few scenarios to help challenge your hiring process. Lucas ultimately summarizes this mental shift: “When we think of all the things we demand of job candidates, we should realize that they are the ones doing the hiring managers big favors. You need that position filled, and these people are graciously helping you to do so.”

Start with Motivation

Secure more insights than exist on paper. Schedule time with your recruiter to go beyond more than “the individual is looking to take that next step in his career” and instead have a solid understanding of what the candidate does not have currently and is looking to have within your organization. Know what is most important for this candidate to learn from your initial meeting as it relates to what he is looking to accomplish in this career move. Additionally, make sure you know “why your firm” – why this candidate wants to talk with your firm as opposed to others. What is it that initially sparked their interest, and how you can expand on that to have the candidate walk away with their own motivating factors addressed? Finally, know “why not” – any concerns this candidate has in areas such as the cost of living (if relocation is involved), or stability, or any other detail no matter how large or small. This is the opportunity to address them, either openly or candidly, throughout the interview.

It’s the Little Things

Small things stand out, especially when candidates are in a thriving economy and may have the opportunity to interview with multiple organizations. Take a moment and look at your physical office space through a new lens. What does someone entering your space see and experience? Is your boardroom, interviewing space, or personal office dated and could use some modernization? Do you have anything on the walls that showcases your organization’s accomplishments, or highlights your culture? Think through the impression you make as it relates to your physical office space.

When the candidate arrives, give them bottled water without them having to ask or accept it. When the candidate leaves, consider an exit gift of some sort – a small item with your logo on it or something personalized based on what you know about their interests or background.

The Sell

Take some time to consider your hiring process and craft concrete answers or success stories around questions such as the following:

  • What are the primary reasons someone would join your organization instead of another firm?
  • What is the specific and measurable career path?
  • What in-house resources do you have that give people a competitive advantage? What external resources?
  • How does your company differentiate itself from other competitors in your niche, and what would this mean to someone joining your firm?
  • What is the tenure of your senior staff? What benefit does that provide a new associate?
  • What future growth plans do you have for your firm? What opportunity does that create for someone?

Even if the candidate does not ask the direct question, you want to remain confident that you are articulating “why you” just as much as you are trying to determine “why them.” If, during the interview, a light bulb switches on and you have the revelation that this is the exact person you need to hire, the better you can articulate your true value proposition the higher the chance that candidate will want you as much as you want them.

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Using Mindfulness to Improve Clarity and Productivity

By Career Guidance

In a fast-paced work environment, it can be challenging to stay productive. You can’t eliminate all the distractions that you face at work because there are just too many. Mindfulness can help you stay in the moment and pay attention, despite seemingly endless distractions. Mindfulness also helps improve decision-making, engagement, and critical thinking, which can all improve overall productivity. Here’s how you can use mindfulness to improve clarity and productivity.

Meditation

Meditation helps calm anxiety. Meditation is especially useful during emotionally charged moments. Take two minutes to calm yourself. Sit quietly and let whatever thoughts arise come and go without any attachment or judgment. After you meditate, your heart rate lowers, you become less defensive and more solution oriented. Regular meditation can make you a better decision maker and a better thinker. Next time you feel like you need to make a point or emotion gets the best of you, take a break. If you make important decisions when you are calm and focused, your overall productivity will be higher.

Quiet Time

It can sometimes feel like taking time for yourself makes you less productive because you’re not “doing” anything. But quiet time is actually very important to maintaining productivity. Quiet time clears your brain, which allows you see things from a fresh perspective. Time spent in silence also helps you discover what’s important. In addition, it reduces stress and can make things feel a little less chaotic. This can be incredibly beneficial if you work in a loud environment full of distractions.

Meditation Apps

Many professionals who work in fast-paced work environments find meditation apps life-changing. Mindfulness apps can provide access to guided meditations and sleep solutions. Both mindfulness and healthy sleep patterns reduce stress, improve memory, improve focus, and give you better control over your thoughts and emotions. These benefits allow you to live your life in a more balanced way. If you can learn to let go of past mistakes and things you can’t control, you can focus on the here and now. You can also learn to be less reactive and approach life with a sense of curiosity instead of a need to be right.

When you work in a fast-paced role, it can feel like you are always under pressure. You might feel like you work constantly but still don’t get as much done as you would like. Mindfulness can help make you more productive by reducing stress, improving focus, and giving you much needed clarity.

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Surviving the Slump

By Career Guidance

How excited do you think Pat Sajak is to ask contestants to buy a vowel after all these years? Do you think Beyoncé is tired of singing “Single Ladies” yet? Which do you think Michael Jordan loved more – the championship rings or shooting practice free throws for well over two decades of his life? There are monotonous phases of every career, even if your career is that of a pop star, a game show host, or a sports legend. We are certainly not exempt from that monotony either! You might not be experiencing it right now, but someone you lead may be. You might be in the height of peak professional fulfillment season but start to coast after the holidays and need a boost. The purpose of this post is not to serve as a downer, but to serve as a preemptive boost to what everyone will experience at times throughout their careers. We’ll address short-term solutions for managing a slump, mitigating boredom, and developing a carefully balanced mix of deliberate grind and patience. Even if you are in a great place professionally, if you implement a few of our suggestions, your great year can continue to evolve into something even greater. Here are some tips for surviving the slump.

Slump vs Burnout

Before we jump in, recognize that there is a difference between a slump and being burned out. A slump requires reengagement, whereas a burnout requires a comprehensive analysis of responsibilities and an analysis of future career path. A burnout can be solved by adding responsibilities to your plate, by building a team around you, and by outsourcing the lower level competencies that would allow someone to spend more time performing highly valued tasks. In order to successfully accomplish all of that, you have to be someone who others want to follow. If you are fearful that you are facing burnout, start first with treating it as a slump so you can pull yourself (or others) out of it long enough to give options for a long-term solution.

Commit to Change

Pop quiz: Five frogs are sitting on a log. Four decide to jump off. How many are left?
The answer is five. Why? Four decided to jump off, but that’s all they did. There’s a big difference between deciding and doing.

Commit to just a couple of changes and commit to how long you will change those things. At the end of that timeline, ask yourself “did I get enough from that that I want to keep doing it?” If you want to keep doing it, great! If not, commit to changing something else. But instead of committing to running a marathon, commit to running twice a week for two weeks and then reevaluating. Instead of making dramatic statements about changing your work habits, commit to working late two nights a week for the next two weeks. Do not get overwhelmed with the long-term nature of significant change; instead, focus on small wins that you can control and then control them.

Streamline

Next, consider removing the unnecessary from the calendar. Focus on whatever those most important objectives are. If your mission is to generate new clients, then remove essentially everything else from your calendar that’s not related to developing new clients. If your key objective is to complete some projects that have been looming over your shoulder, postpone coffee meetings and other tasks until those key projects are complete. Contrary to what you might be thinking, this is not being irresponsible or avoiding responsibility; it’s reassessment, and it is at the very heart of getting out of a slump. Eliminate everything except for the most important objectives and don’t get distracted by anything else.

Have a Plan

Benjamin Franklin is credited with the phrase “If you fail to plan, you are planning to fail.” Two hundred years later, that still rings true. Do not leave the office or go to bed at night without knowing exactly what your day is going to consist of tomorrow. Some adults view a plan as something that is boring and stifling; as an alternative, many “wing” their day and have no idea what they are going to do. Subsequently, many feel stressed, anxious, overwhelmed and as though they are falling short of their true potential. The answer lies in carefully designing a routine that works best for you – one which helps you be productive, in control, and the best version of yourself possible. When you carefully craft a personal routine and stick to it, it allows you get the most important things done first and out of the way.

Actively Learn

In nature, plants either grow or decompose; they do not stay the same. People are the same way; in an organization, nourishment is supplied by learning. What are you doing to foster training, growth, and new perspectives for yourself on an ongoing basis?

Consider this dilemma: a horticulturalist is stressed out because his plants are dying but is so preoccupied trying to figure out the underlying problem that he does not have time to water the plants. Should he just continue to pray for the good luck of rain, or would he be better served by changing his schedule around so he has time to water his plants? “We don’t have the money to invest in training.” “We’ve had a really bad quarter and don’t have time for this right now.” “I’m not in the right mindset to be open to new ideas right now.” These are all the same thing as saying “my plants are dying, but I don’t have time to water them.” Be proactive in seeking your own professional water, and actively learn – with outside help if needed!

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Why Should Companies Engage with a Recruiting Firm?

By Leadership, Training

In such a fast-moving industry, companies that engage with a recruiting firm can maintain a competitive edge by ensuring they have the best talent working for them. A recruitment firm will provide access to better candidates and improve the effectiveness of the hiring process among other things. Here are some reasons companies should engage with a recruiting firm.

Access to People Who Are Normally Inaccessible

Recruiters have access to both companies and candidates who would otherwise be inaccessible. Recruiters can open doors for companies who want to find better talent because recruiters have extensive connections. A tenured recruiting firm will have a talented and well-vetted network. In a competitive employment market, this means everything. The best recruiters will have strong relationships with all the players in the industry, and this is an invaluable resource to an organization.

Help with the Hiring Process

The best recruiting firms have high acceptance rates. Our firm’s acceptance rate is over 98 percent. Such a high rate indicates that a firm takes recruiting very seriously and attends to the process every step of the way, resolving any issues before they arise. A skilled recruiter will make the process run smoothly for both the company and the candidate. For example, recruiters will help pre-close the deal, make sure the candidate has all the necessary information, and negotiate compensation. Most importantly, recruiters help facilitate communication between the company and the candidate to minimize the chance of problems arising.

Influence with the Passive Candidate Market

The best candidates are often the candidates who are currently working and aren’t actively searching for opportunities. These so-called “passive” candidates are hard to attract and nearly impossible to access without a recruiter. Working with a recruiter will give you more influence with the passive candidate market. By building trust with candidates, a recruiter can persuade passive candidates to come into an interview and give you advice on how to woo the candidate and make an attractive offer.

Coach on the Interview Process

A recruiting firm provides coaching to both sides of the interview process. A trained recruiter will coach you on what questions to ask during the interview and what questions to avoid. The recruiter knows what kind of questions can scare off prospective employees. The best recruiters will help both the client and the candidate understand the whole process from beginning to post-placement.

When it comes to C-level support, organizations need the best talent in the industry. Engaging with a recruiting firm can help you ensure that you have highly skilled professionals supporting your executives. A seasoned recruiter will give you access to better candidates, improve your influence with the passive candidate market, and coach you through the interview and hiring processes.

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The Dichotomy of Inertia

By Career Guidance

When it rains, it pours; most people are familiar with this phrase. It’s what we use to describe the inertia of negative circumstances building and snowballing. Can you think of the equivalent phrase used to describe the opposite, the experience of positive inertia? “Just look at the bright side,” “turn lemons into lemonade,” or “there’s a light at the end of the tunnel” might come to mind, but those all build on turning a negative into a positive. What about turning a positive into even more positives? Why is that not more commonplace? If momentum can swing us one way or the other on the pendulum of professional success, how can we keep the dichotomy of inertia positioned in a positive direction?

Habits

Let’s start with a common misnomer – that it takes 21 days to create a habit. If we want to focus on replicating positive momentum, we must start with an understanding of what it takes to get into a consistent pattern. The origination of the 21-day theory stems from plastic surgeon Maxwell Maltz. In the 1960s, Maltz released the best-selling book Psycho-Cybernetics. In it, he shares that a unique pattern occurred in his surgery patients; when the surgery resulted in an altered appearance, it took the patient around 21 days to get used to seeing their altered complexion. He also observed this in patients who had lost a limb; it would take them around the same amount of time to not feel the phantom limb before adjusting to their new situation.

Maltz’s book focused on a mind and body connection and the power of self-affirmation and mental visualization techniques. Many of his findings and the book itself were absorbed into areas of personal development in which some of the very trainers and motivational speakers focus who we know today: Zig Ziglar, Brian Tracy and Tony Robbins. However, this theory morphed from the idea that it takes 21 days to create a habit. It’s like that game of telephone; the end story has become somewhat distorted.

In 2009 Phillippa Lally, a psychology researcher at University College London, published a study on how habits are formed. She sought out to identify how long it takes to form a habit in the real world and by doing everyday tasks. The study looked at simple acts that people could incorporate into their daily lives such as drinking a bottle of water at lunch or running for 15 minutes before dinner.

Her findings? On average it took more than two months before a new behavior became automatic; 66 days to be exact. Her study went on to say that it could be anywhere between 18 to 254 days – upwards of 8 months to start and stick with a new habit!

The punchline? It takes a much longer period of time for a new habit to become your new normal.
Why is that critical to this topic? We must not regard any of the following suggestions as quick-fixes, but rather as a journey to create a completely different mindset associated with maintaining a perpetually positive inertia. Although this analysis of the dichotomy of inertia can span all facets of life, this article will focus on the professional opportunities that exist for emphasis on the positive.

Autopsy

Within the workplace, it is common to diagnose negative circumstances. A key employee left the organization, a prospective client was lost, or the department failed to hit quarterly targets are all examples of situations in which individuals will convene to discuss what was missed, what could have been done differently, and how to avoid replicating in the future.

Have you ever done an autopsy on something that didn’t die?

How much time is dedicated to discussing what has kept individuals at your firm? Brainstorming on what unique differentiators you have that allowed you to land a key account? Not just celebrating the achievement of a quarterly target, but breaking down at a granular level what each team member did to contribute to the success of the department? Although mistakes are our teachers, a great deal can be done to learn from success. If you want to create a long-term shift in perspective being of a positive nature, it requires a shift in the focus of experience.

Commitments Versus Goals

An object in motion stays in motion; how is that applied within a professional setting? Consider breaking achievements into two categories – commitments and goals. A commitment is a level that is attainable; one to be celebrated and which took some effort to get to. But how do we keep the motion of achievement in motion? The next level is the goal; the stretch milestone that might be seemingly impossible to attain but is in fact doable. Delineating between the two creates a space for further momentum beyond what is expected and perpetuates the positive force of an accomplished objective.

Words Matter

As a leader, it is our responsibility to help others understand that words have power; the way we say things matters. One could complain, “I am being bombarded with emails” or one could ask for suggestions for technology tools and effective time management.

I have to go to this team meeting = I get to go to this team meeting because I have a team dedicated to learning and living up to their fullest potential

I have to get this proposal to our client = I want to get this proposal to our client because they trust us to solve a problem they cannot solve on their own

I have to get caught up on emails = I want to get caught up on emails as I have knowledge and insight that others are relying on me to share with them

I have to take the kids to practice = I get to take the kids to practice as I am fortunate to have a family and resources to help them live a full, varied life

We have the freedom to choose our actions, our profession, our financial needs, and the path of our life. Each interaction is one step on the journey to create a transformed mindset associated with maintaining a perpetually positive inertia.

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3 Things You Should Never Say to Your Boss

By Career Guidance

Whether you have a great relationship with your boss or there’s room for improvement, there are some things you should never say in their presence. It’s important to have their trust and respect, so don’t say anything to make them doubt or question your capabilities. Here are three things you should never say to your boss, and what you should say instead.

“I Don’t Know”

While you cannot know everything and your boss understands this, it’s important to express confidence and competence. Don’t use your time together to express doubt or confusion. If there is a question you can’t answer, tell your boss you will do some research and find out the answer. Alternatively, you can ask your boss follow-up questions so you can learn more about the question.

“I’m Tired”

It is common to feel tired, especially on a Monday morning or when you’re working diligently on an important project. However, it isn’t professional to talk about it with your boss. It gives the impression you don’t want to be there. Instead, find a way to energize yourself so you can maintain a positive attitude. Feeling tired frequently may mean you need to practice better self-care to achieve a balance.

“I’ll Get to That Tomorrow”

Don’t give the impression that you’re procrastinating or not doing the work. If you do have a lot on your plate for your day, you should ask your boss to clarify what the priorities are. Don’t assume that the task can wait until the next day. Perhaps, the priorities have shifted, and this is a task that needs to be completed right away. It’s always best to ask for more information instead of brushing the task off as unimportant.

What to Say Instead: Why? Tell Me More. How So?

Show your boss that you have a healthy dose of curiosity. Also show them that you care about understanding what’s expected of you and the priorities at hand. Asking for more information or for clarification is a strong sign of maturity. Things like “Tell me more” or “How so?” demonstrate that you’re seeking more details. Being well-informed will help improve with time management and prioritizing.

Especially if you have a friendly boss, it can be easy to forget they’re your superior. Your words matter. What you say can affect your career. Certain things can cause your boss to question your commitment to the job or whether you have the right personality for the role.

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How to Track Individual Employee Performance on a Regular Basis

By Leadership, Training

To be an effective leader, it’s essential to have one-on-one meetings to track individual employee performance on a regular basis. Monitoring performance is important because it allows you to spot problems and fix them right away and ensures that everyone is doing their part to further the success of the company.

Make the Time for Regular One-on-Ones

One of the biggest obstacles to observing productivity is finding the time. Many leaders feel like they don’t have enough time to track individual employee performance on a regular basis. How much time does it take? A good rule of thumb is to devote an hour each day to managing your team. Most meetings will take about 15 minutes. More time might be needed for newer employees. An hour a day might seem like a lot, but if you prioritize your schedule, it is possible for most managers to make room for one-on-one meetings. Think about your daily tasks. What activities do you spend too much time on? What tasks are unnecessary? What tasks can be delegated to your team members? These questions will help you organize your schedule and find time to conduct regular one-on-one meetings. Once meetings are scheduled, don’t be tempted to cancel or delay them. What makes them truly effective is their regularity and consistency.

What Should You Accomplish in Your One-on-Ones?

Meetings will have different objectives, depending on the team member and their role. Yet, there are some common goals for all one-on-one meetings. First, identify any problems that need to be solved. Ask the employee if they are having any problems. This may be a good opportunity to probe deeper because there are often problems hiding beneath the surface. Next, see if there is anything you can do to help improve their performance. Do they need a specific resource or tool they don’t currently have access to? Are there goals or aspects of their role they need clarification on? Finally, ask for a general update. What has changed since the last time you had a one-on-one with them? Other goals and topics for the meeting will depend on the individual employee, and questions should be customized.

Details and Clear Steps

During the meeting, don’t concentrate on the general feelings you have about their performance. Focus instead on specific instances that highlight the highs and lows of their performance and describe these incidents in detail. This will help the employee understanding where they excel and where they need improvement. Once you and the employee are on the same page, you can now work closely with them to come up with an action plan. You want to give them clear steps they can take to improve their performance.

Taking the lead to track individual performance regularly will help your executive assistant help you more effectively. The first step is to make the time for consistent one-on-one meetings. Then, focus on identifying problems and coming up with solutions that work for both you and your employee.

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Turning the Grind into the Goal

By Career Guidance

A world-renowned athletic coach was asked once what the difference was between the best athletes and everyone else. In other words, what do really successful people do that most people don’t? Of course, there were the typical responses of genetics, luck, and talent. But there’s an added element that most don’t think of; it’s the ability to handle the boredom and grind of training every day and doing the same lifts and drills over and over again that separates the professionals from the amateurs.

Think about it this way – it’s not that the best athletes have some insane passion or willpower that others don’t have; it’s the exact opposite. They can feel the same boredom and lack of motivation that everyone else feels; they aren’t immune to the daily grind. What sets them apart is their commitment to the process. They fall in love with the daily practice, with the repetition, and with the plan in front of them.

Therefore, if you want to be a starting quarterback, you have to be in love with running drills and studying playbooks. If you want to be a New York Times bestseller, you have to be in love with the process of writing. If you want to get in better shape, you have to love the practice of eating in a healthier manner and exercising consistently.

You have to love the grind if you ever hope to turn it into the achievement of a goal.

The Pursuit of Happiness

Though some of the following may not be true all of the time, when you love the process of what you do, the following should ring true much of the time:

  • You don’t talk about other individuals; you talk about the great things other individuals are doing.
  • You help without thinking, or without being asked.
  • You don’t struggle to stay disciplined; you struggle to prioritize.
  • You’re excited about the job you are doing, but you’re more excited about the people you’re doing it with.
  • You leave work with items on your to-do list that you are eager to tackle tomorrow.
  • You think, “I hope I get to…” instead of, “I hope I don’t have to…”

You don’t focus on retirement, because retirement sounds boring – and a lot less fulfilling.

Now, there is a chance that our society may have overdone the need for the above to be true all of the time. We have been told that if you do what you love, the money and success will follow. We have been told that if you are not changing the world in bold ways, it is because you are too afraid to find your passion and follow it.

The Pursuit of Value

Author Cal Newport has emerged as one of the more vocal critics of the only-do-what-you-love movement, and says it is time to end the professional guilt trip. In his book, So Good They Can’t Ignore You, Newport argues that following one’s passions can be a dead end. He maintains that it’s better to identify which skills you have that could be unique and valuable in the workplace, and then hone those skills until you have career capital that you can spend in the way you choose.

Developing career capital requires a carefully balanced mix of deliberate action and patience. If you are in a self-directed professional environment and are responsible for carving your own path, take responsibility for the direction in which you are heading – and what you need from others to get there. Do not wait for someone to come along who can help; be proactive in seeking out those who can provide mentorship and guidance along the way.

If you are responsible for developing career capital in others, incorporate this exercise in ongoing or annual reviews. Always be aware of the following question: “What am I doing to help others identify their competitive advantages, and how am I providing opportunities for those strengths to turn into eventual career capital?”

Outsourcing

Most roles have tasks that are required to engage in repeatedly; knowing the natural progression of a profession is essential. How many partners at a law firm still do all their own research? Does a surgeon want to spend more time in surgery, or in pre-op or post-op care? In these examples, practitioners outsource the less challenging work to junior staff that is not only capable of performing the work at a lower cost but also challenged by the work itself. What is the natural progression of your profession, and have you done a successful job of institutionalizing outsourcing?

Within a physician’s office, the nurse practitioner facilitates exams, the nurse checks blood pressure, and the scheduling department makes appointments. Each of those tasks are important but will neither provide the doctor with the challenge they need nor the financial rewards necessary to justify their time. In the case of lawyers, they have paralegals, legal secretaries, and associate lawyers they entrust. The lesson we can learn from both is that outsourcing certain tasks to other team members is not only more financially rewarding but also allows for greater challenges. Be aware of when the grind is necessary in the achievement of a goal and be aware of when the grind must be alleviated in order to avoid turnover or burnout.

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6 Great Leadership Books for Executive Assistants (and Their Executives!)

By Career Guidance

Every executive assistant wants to be a great leader, but for most people leadership skills don’t come automatically. There are many obstacles to becoming an outstanding leader, including fear, self-doubt, and indecision. These six books on leadership are great resources for any executive assistant (or executive) looking to improve their leadership skills.

It’s Okay to Manage Your Boss by Bruce Tulgan

As an executive assistant, the relationship you have with your boss is the most important determining factor for success in the role. These days executives don’t provide the same level of guidance they did in decades past. This book will help you get the most of the relationship between you and your boss. Learn how to ask for the resources needed to excel in a high-stress job and help you understand the expectation for the executive/executive assistant relationship.

The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph by Ryan Holiday

In this book, Holiday discusses how to turn obstacles into part of your success story. Holiday applies stoicism to everyday life to help people become more successful in everything they do. He argues that the ability to endure trials and show perseverance matters more than intelligence or talent.

The 15 Commitments of Conscious Leadership: A New Paradigm for Sustainable Success by Jim Dethmer and Diana Chapman

Dethmer and Chapman outline 15 practices that will help people make the shift away from fear-based leadership toward trust-based leadership. This guide will help in avoiding the blame game, speaking more candidly with your team members, and letting go of the fears and anxieties that often prevent them from being great leaders.

Dare to Lead by Brene Brown

This New York Times bestseller discusses what it means to lead in modern society. Brown makes the case that leadership requires having empathy, bravery, and the willingness to have tough conversations.

Breaking Normal by Daniel Eisenman

In this book, Eisenman highlights exercises and practices that help people break free of self-imposed imprisonment and guides them on a journey of personal growth. This book can help with limiting the beliefs, preconceptions, fears, and harmful patterns that hold you back from becoming a better leader.

The Power of Now by Eckhart Tolle

The Power of Now is a spiritual guide to living in the present. Often, the thing that prevents people from personal growth is the ego, which calls people to seek out and fixate on painful experiences. This book will help you let go of the past and the things you cannot change, and, instead focus on what you can change.

For most people, becoming a good leader involves a journey of self-discovery and self-improvement. These six books can help you learn what it takes to be a leader, learn how to overcome the obstacles to good leadership, and learn how to embrace responsibility and personal growth.

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