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How to Help Your Employees Develop

By Career Guidance, Industry Trends, Leadership, Training

Although some organizations argue that external training programs are the most effective, there are also plenty of advantages associated with internal training for both employers and employees. As executive recruiters, employers are always asking us what they can do to improve employee retention. If you’re already offering competitive salaries, the opportunity to do meaningful work, and exclusive benefits, the next step is to enhance your training and development opportunities. For instance, there are various informal methods that can be very constructive for developing talent internally. When it comes to talent development, sometimes it can be helpful to go back to the basics.

  1. Schedule regular one-on-one meetings. Talent development should be a top priority of any manager. Unfortunately, too many employers fail to learn what training their employees need to reach their short- and long-term career goals. The best way to learn is to ask them what they find most compelling about their current position, what tasks they find most challenging, and how they want to grow. Then, be an active listener and show them empathy during these meetings.
  2. Encourage job shadowing. Job shadowing isn’t only effective for potential job candidates. It can also be helpful for current employees so that they can view what life is like at many different levels of an organization. A growing number of employers are promoting take your coworker to workdays to improve engagement and create knowledge across company functions. It’s easy to start a program like this by asking employees to list a couple of different jobs they would like to shadow for a day.
  3. Assign formal mentors and coaches. Perhaps one of the best ways to develop talent is to assign formal mentors. However, be prudent when choosing mentors. Successful mentors will already have the requisite knowledge that enables them to teach new employees.  They should also be well versed in your work culture, honest, and have strong communication skills.
  4. Cross-train your employees. It’s essential to assume the next person-up strategy for those times when your key players are out of work due to vacation, retirement, or changing roles. Cross-training can be effective for building a team of employees with a working understanding across many different disciplines. Although it might cost you some short-term productivity, your organization will become more efficient in the long run.

The good news is that these talent development methods don’t require many resources or a significant investment, but they can still make a significant impact. Remember that most employees want to advance and there are many ways you can support them along the way. 

 

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Emotional Intelligence Can Make You A Better Business Leader

By Career Guidance, Industry Trends, Leadership, Training

Many different skills and traits can help someone become an exceptional business leader. However, one of the most important of these skills is emotional intelligence. Emotional intelligence is the ability to identify, understand, and positively control your emotions. Here are some ways that this ability can make you a better business leader.

Helps You Connect with People More Easily

Emotional intelligence allows you to manage your emotions when interacting with other people and helps you identify how others around you are feeling. Together, this enables you to connect with employees and colleagues more easily. If you can empathize with others and understand their emotions at any point in time, employees will connect with you. Over time, this will allow you to form close relationships with your team built on mutual trust and respect.

Helps You Adapt to Changes

Leaders with high emotional intelligence adapt to changes in the workplace faster than others. This is because people who are good at understanding and regulating their emotions have an easier time recognizing the positives that come with change and are more receptive to new thinking. In contrast, people with low emotional intelligence often fear change and become bogged down by what-ifs. We live in a world that changes rapidly, so adapting to change quickly is one of the most significant advantages you can have as a leader.

Emotional Intelligence Keeps You Humble

Emotional intelligence can help prevent you from becoming too arrogant and proud. If you stay humble as a leader, you are more likely to listen to your team members’ ideas with an open mind and treat them with respect. Employees want to work for humble and level-headed managers because they feel more comfortable voicing their opinions. Thus, open-minded leadership can help cultivate a safer work environment. High emotional intelligence will also make you more receptive to feedback, which can help you improve your leadership skills over time. 

Helps with Employee Retention

The quality of leadership that a company has plays a significant role in the employee experience. One of the top reasons that people quit jobs is because they don’t like their manager. It can help you become the kind of leader people want to work for. Emotional intelligence also helps you engage employees, improving team morale, employee motivation, and retention.

Emotional intelligence is one of the most critical business skills you can have as a leader. It allows you to communicate with others and foster healthy work relationships effectively. It also helps you regulate your emotions, so you react favorably to changes. Lastly, this skill helps you stay grounded and receptive to feedback, new ideas, and other people’s opinions.

 

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How Diverse Job Experience is an Asset

By Career Guidance, Industry Trends, Leadership, Training

People who have diverse job experience may feel like they don’t have as much to offer potential employers. However, the reality is that having a variety of experiences can be a massive asset for job seekers. The key is to frame your diverse background as an advantage instead of a setback. Here are some of the main reasons why diversity of experience can make you a better employee in executive support.

Companies Want Employees with Unique Ideas

Companies recognize that when they hire people with similar backgrounds, their team members end up all having the same approach to problem-solving. Instead, companies look for people with unique experiences who can bring fresh perspectives. When businesses speak about diversity, it is about more than just ethnicity, age, and gender. It is also about the experience. Show how the variety of job experience you have gives you a point of view no one else has. What is unique about how you solve problems, how you make decisions, and how you come up with new ideas?

Diversity Leads to Change 

Many companies may feel stuck in a rut, so they are looking to hire people who will help them change and grow. These companies will seek out candidates who have diverse work experience because they aren’t stuck in their ways. Candidates with diverse backgrounds are more adaptable and are more likely to have a growth mindset. As a job seeker, highlight how your experiences have made it easy for you to adapt to changes in work culture and how you have demonstrated a growth mindset throughout your career.

You Can Communicate More Flexibly 

If you have worked many different jobs, you have learned to communicate with a wide range of customers and professionals. Excellent communication is one of the most important skills you can have in the C-suite. Demonstrate to prospective employers how you have adapted your communication style to different audiences and scenarios during your career. Show employers that you can give their customers a better experience than anyone else.

You’ve Seen it All

People who have held many different jobs have experienced a wide variety of challenges and obstacles. This is one of the main reasons having a diverse background is such a huge asset. With your history, you are better prepared to handle setbacks and crises. You’re less likely to crack under pressure and more able to overcome challenges that come your way.

Professionals in C-level support who have diverse job experiences bring a lot to the table. These candidates often have a fresh approach to problem-solving, a growth mindset, excellent communication skills, and the ability to overcome various challenges. As a job seeker, you can leverage your diverse employment history by showing how your experiences can provide value to employers.

 

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Navigating the C-Suite as a Mom

By Industry Trends, Leadership, Training

Although having a child happens to both parents, mothers still take on more work at home than their counterparts. That hasn’t stopped moms from making an impact in the C-Suite. The number of women in senior management roles continues to grow globally, leaving many moms searching for a perfect balance between their personal and professional responsibilities. According to many current executive mothers, an ideal balance is impossible, but you can still be successful at both. Here is some advice for navigating the C-Suite as a working mother.

Recruit Top C-Level Support

Surround yourself with people who are going to lift you higher. Start by raising your business and relationship standards. Don’t underestimate the power of recruiting positive, forward-moving executive assistants, either. Even though there might not be an ideal work-life balance, it will get better if you are comfortable enough to delegate critical tasks to other people on your team. The return on investment from hiring a skilled assistant is substantial, too. Top C-Level support can save you well over five hours per workweek completing administrative tasks ranging from information flow to attending meetings on your behalf. Disruption is inevitable in the corporate world, but it can be reduced by recruiting a strong, trusted team of employees, along with a support network of friends, family, and colleagues.

Define Your Priorities

Define your priorities and where you are willing to compromise. We’re not saying that anyone should sacrifice one passion for another. Rather work-life balance is making compromises as priorities change. Balancing a leadership role with motherhood can be difficult. Working C-Suite mothers face significant challenges, including little paid time off after giving birth, difficulty finding quality childcare, and juggling responsibilities when working from home. Finally, don’t hesitate to discuss your career/family goals with the leadership of your company. It could open the door to flexible work arrangements like more vacation time, increased remote work, and other accommodations.

Leverage Technology

Mobile technology is helping C-Suite moms to be in two places at the same time. Standard video conferencing has advanced to telepresence technology, enabling people to attend meetings virtually and give presentations without traveling extensively. However, video conferencing alone may not be enough of a consideration. Also, keep in mind the timings of meetings and asynchronous options.

Motherhood should always be viewed as a strength. Accept that there will be some chaos that goes with balancing business leadership and being a parent. C-Suite moms can still be successful by recruiting great personal assistants, leveraging technology, and setting achievable goals.

 

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Traits That Lead to Success in the C-Suite

By Hiring Strategies, Industry Trends, Interviews, Leadership, Training

The modern work environment continues to change around the country rapidly. Workplaces are trending toward remote workforces, focusing on employee health and wellness, decentralized offices, and using more technology than ever before. To stay competitive, be ready to adapt and develop these traits.

Be Resilient

If we learned anything from the pandemic, it’s the importance of resilience. Adversity and stress are unavoidable in corporate America, and resilience can help you adapt and emerge even better than you were before. Although some people might have built resilience through their life experiences in the past, it’s still something that anyone can develop. First, build your connections by prioritizing your relationships or joining a group to gain social support. Resilient people also tend to focus more on personal wellness than others. From getting regular exercise to finding purpose, be proactive to learn better and faster. 

Be Consistent

Becoming a little better each day doesn’t have to be a huge endeavor. Small habits can make a big difference. Spending just ten minutes a day reading can help you finish a book a month. Some of the world’s leading executives prioritize self-improvement and ongoing learning by reading consistently. If you’re struggling with consistency, then follow these rules:

  1. Focus on the process rather than the outcome.
  2. Be present.
  3. Don’t wait around for inspiration.
  4. Surround yourself with people who will hold you accountable.
  5. Forgive yourself.

Be Patient

Patience is often the key to the C-suite. Since many leaders are promoted from within, sometimes it pays to stay the course if you are a great culture fit in a company. Remember that you’re already in line for a promotion, but you have no control over career succession. If you can’t wait for the current leadership to retire, then an executive recruiter can help by sharing other options. Be patient, but keep adapting to the changes going on around you.

Be a Forward-Thinker

Forward-thinkers stand out in their ability to see the larger picture. Don’t hesitate to move outside of conventional thinking to solve problems, because pre-established ideas will only take you so far. Being average is comfortable, but some of the world’s most outstanding CEOs have been eccentric, open-minded leaders.

Finally, don’t be complacent when it comes to developing new skills. Set realistic goals and solicit feedback to learn about your strengths and weaknesses. Career progression is a marathon that requires consistency and patience. Succeeding during uncertain times also requires a certain amount of resiliency and open-mindedness.

 

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Top Tips for Being a Better CEO

By Hiring Strategies, Industry Trends, Interviews, Leadership, Training

Strong leadership is always the common denominator of successful businesses. Some of the world’s top CEOs stress the importance of creating servant-leadership-driven cultures. You can start to reinvent your company from the inside out by giving employees more autonomy and allowing them to fail as they continue to learn and grow. Still, being a CEO is an ever-evolving journey and requires knowing different ways to approach growth. Here are some specific mindsets and tips for becoming a better CEO.

Beat the Odds

Did you know that companies only have an 8% chance of jumping from the middle to the top of their industry? Start taking more drastic approaches to beat the odds by focusing on making big moves that matter. Winning companies know the importance of their employees. That is why companies are so focused on hiring and retaining the best people. When you have good employees who share a vision and are focused on solving a problem, your company is sure to do great things. However, achieving this goal takes an investment in relationships and building trust within your organization.

Empower Your Employees

Great leaders inspire people to come to work every day. An effective way to empower your employees is to make stronger connections with them. Understand what their work means to them. Then, praise those employees regularly when you see improvements and progress.

Remember, people don’t like being told what to do or being told when they do something wrong. That is why having a relationship with employees is vital. More organizations are looking for managers who help turn employees into problem-solvers and innovators. This transformation can only happen when managers allow employees to make mistakes.

Join in the Recruiting Stage

You are only as good as your weakest link, so surround yourself with the most competent people possible by joining in the recruiting stage to learn what candidates think. Many hiring managers have a track record of recruiting the most credentialed and experienced candidates. Even though these people might appear more likely to succeed, it’s often the untraditional hires that can help you beat the odds by changing the meaning of success. Sometimes it takes unconventional interview techniques to find the best cultural fit for the job, like asking non-traditional interview questions or hosting a group happy hour.

It takes a different approach to beat the odds and lead hybrid teams during times of disruption. Focus on empowering and engaging your employees by promoting a healthy work culture of teamwork, honesty, and transparency. Then, involve yourself in the hiring process to discover genuinely exceptional candidates.

 

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How Informal Check-Ins Can Improve Employee Engagement

By Hiring Strategies, Industry Trends, Interviews, Leadership, Training

From increased employee health to higher retention, there are significant benefits associated with employee engagement. It also tends to ebb and flow because of the influence of so many different variables. For instance, low motivation and job satisfaction can stem from toxic work culture, poor management, lack of recognition, or various other factors. Fortunately, there are some effective techniques, like informal check-ins, that can improve employee engagement quickly. Let’s take a closer look at some of these strategies.

Plan Informal, Yet Frequent Check-Ins

First, how do you determine if your employees are satisfied? Employee engagement surveys are a good way to elicit opinions about work culture. Since employees crave feedback and recognition, providing them with regular review sessions can improve workplace engagement. Employees that are recognized regularly express the most satisfaction, followed by those that receive feedback once a month. It’s important to let employees know that they are valued by rewarding their achievements. Some organizations are having success with CEO lunch programs to help employees connect with executives. Use this time to gather ideas by asking employees what is working and what needs to be improved.

Recruit the Right Managers

Another key to improving employee engagement is hiring great managers that know how to help employees reach their full potential. Managers are typically the first line of defense against toxic employee-organization relationships since they are the first to see progress and provide feedback. It’s essential to separate egotistical leaders from modest, competent managers.

The best managers have a relationship with employees based on clear communication and a shared vision. When managers ensure everyone is on the same page and working towards a common goal, the progress that can be made is remarkable. Having the right people in place can be one of the most effective ways to keeping employee engagement strong.

Long-Term Engagement Approaches

Improving employee engagement starts during the onboarding process. Always be transparent about company goals, values, and the responsibilities of the role. Then, focus on retaining employees with professional development and career advancement opportunities. Operational inefficiencies can cause engagement to plummet, so leaders are encouraged to analyze and optimize these processes. Find areas where you can improve and fix them.

In addition to frequent recognition, employees also want a better work-life balance. Show respect and consideration to employees by suggesting flexible work schedules to meet their personal and professional commitments.

Combining these fast-track tips with some dedicated, ongoing initiatives can improve employee engagement. It should be built on a foundation of good relationships, hiring exceptional managers, and providing employees with a career map to advance with your organization.

 

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How to Strengthen Your Employer Brand and Attract Better Talent

By Hiring Strategies, Industry Trends, Interviews, Leadership, Training

Employees are easy to find. All over the internet, there are job postings with interested applicants in the hundreds. Landing yourself skilled talent goes beyond merely publishing job updates.

In a recent survey, 73% of CEOs complained about the shortage of employees with the required skill set. Talented workers do not embrace the first job opportunity that arrives on their doorstep. Instead, they consider many factors.

In the battle to win the top talent for your business, your branding says a lot. You need to understand the various ways you can improve your employer brand to lure skilled individuals to work with your business.

We’ve compiled some of them for you to implement.

Look Beyond Your Business Logo

You shouldn’t rely solely on your brand logo and catchy slogan to attract better applicants. Your logo and slogan must be alluring. But your organizational objectives and governing principles are what pack the punch.

Your focus should stay on creating a unique experience for your workforce and clients. This emphasis will go a long way in strengthening your brand.

Share Your Story

Everyone loves a good story—whether from a movie, a book, or for branding purposes. One of the surefire ways of attracting great applicants is to sell your brand to them. Tell them about your unique history and your vision.

For skilled applicants to be enthusiastic about working for you, they need to learn about your beginnings and how your business became what it is today.

Showcase Testimonials from Your Existing Employees

Building on the last point, have your story told from employees who have experienced it. Interested applicants want to know why people love working for your business. What makes it unique? It would help if you displayed these testimonials on your website and social media accounts.

Stand Out

Every business executive wants to apply the same formula that works. But you need a distinguishing factor to stand out. Your HR and social media manager must focus on what makes your brand unique and make that your selling point online.

Let the world know through high-quality content why it’s a great experience working for your business.

Know the Expectations of Each Generation

According to Harvard Business Review, employers could be dealing with five generations of employees and applicants: Gen Z, Millennials, Gen X, Baby Boomers, and Traditionalists.

You need to understand these people have different expectations. This insight will help you to create a diversified business. A brand that understands all age groups’ expectations is a brand that people would want to work for. It’s that simple.

Embrace Employee Development

According to a Gallup poll, 87% of millennials agree that employee development is vital in accepting job roles. Everyone is interested in the prospect of personal growth. When your business offers the opportunity for workers to grow, you are guaranteed to attract top talent.

Acquiring skilled workers is a constant battle between the best businesses. But with these tips, you will not only attract but retain the best people for the job.

 

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3 Hiring Trends You Shouldn’t Ignore in 2021

By Hiring Strategies, Industry Trends, Interviews, Leadership, Training

It’s a relief to put 2020 behind us finally. Few were prepared to deal with the global pandemic that put everything on hold. While a lot of businesses were forced to shut down their operations, others deployed emerging trends to stay afloat.

As we now navigate towards a post-pandemic world, we must recognize that nothing will remain the same. Recruitment today has shifted from the norm. Thus, there are certain trends you should take note of when hiring new staff for your business.

Here are 3 of the most important hiring trends you shouldn’t ignore this new year.

Virtual Recruitment is the New Normal

As a result of the pandemic, many businesses have adapted to remote work. Top tech companies like Google, Twitter, and Microsoft have fully embraced this mode of operations. As people can now work from the comfort of their homes, this influences recruitment and even onboarding exercises.

Several companies have utilized virtual board meetings in times past. It is natural to implement the same process for hiring new staff. Initializing an encrypted virtual hiring process is bound to save you time and money in the long run.

Before the virtual interview, send out setup tips to interested applicants. This will help avoid potential tech problems.

Diversity Is Important

While the last year ushered in the pandemic, the Black Lives Matter campaign also took center stage. With several voices clamoring for diversity in the workplace, it has become a necessity to hire people across racial lines.

As your business is looking for ways to broaden its presence, you need input from a diverse workforce to create products and services that will suit everyone. A diversified workforce is vital in making that possible. Diversity is a profit driver for businesses, and you should quickly adopt this during recruitment.

Focus on Employer Branding

Applicants are now looking to work for a reputable brand and not just any company that offers juicy incomes. Now, more than ever, businesses should focus on their branding.

There are several ways you can attract the best people to work for your business:

  • Taking stronger stances on societal issues
  • Showcase testimonials from your existing employees
  • Deliver high-quality content on your website and social media pages
  • Tell your applicants what they stand to gain working with you.

The landscape for recruiting and retaining employees has made a significant shift from the way it used to be. Working with an experienced recruiter can help you find the best talent in this evolving scene.

 

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The Importance of Prioritizing Your Team’s Mental Health

By Executive Assistant, Industry Trends, Leadership

As a leader in C-level support, the mental health of your team should be a top priority. When employees are overstressed, anxious, or depressed, they can’t perform their best. Fortunately, there is a lot you can do to tend to the mental health of your team. Below we’ll cover the importance of prioritizing your team’s mental health and tips for how to emphasize their well-being.

Why Does Mental Health Matter?

The mental health of an employees affects almost every aspect of their work performance, including the ability to focus, motivation, confidence, and interpersonal relationships. If members of your team are struggling with their mental health, they may feel like they have no sense of purpose, which will inevitably affect engagement. Mental health can also impact sleep habits. If employees aren’t getting a healthy amount of sleep, they will make more mistakes and struggle to focus.

Be Observant

The first thing a manager can do to make the well-being of their team a priority is paying attention. You can often tell if someone is experiencing stress, anxiety, depression, or other mental health concerns by observing them. For example, they might seem more agitated than usual. Encourage your team members to be open about their mental health without pressuring them. Keep in mind that sometimes the signs of mental illness aren’t so obvious.

Be Supportive

The best thing you can do as a leader to encourage better mental health within your team is to be supportive. When employees are struggling with mental health, they often feel overwhelmed and alone. They need to know that you care about their well-being and that they have your support if they need it. Moreover, an unsupportive work environment can be a trigger for anxiety and other problems.

Be a Source of Motivation

One reason the well-being of your team is so important is the effect it can have on engagement. Employees who feel depressed can have a difficult time motivating themselves and putting the right amount of energy into their work. Almost everyone struggles with motivation from time to time, especially when they’re feeling more stressed than usual. As a leader, you can help by being a source of positive energy. If you stay positive and motivated, you can improve team morale as a whole. You can also encourage team engagement by setting goals for your team members and taking an interest in their career development.

Cultivating the mental well-being of your team members should be a priority at any organization, especially now. When your team is healthy, they are more alert, more engaged, and more productive. You not only will show your team you value them as people, but also that you want to help them perform at their best.

 

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