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How Top Leaders Manage Their Time and Increase Impact

By Corporate Culture, Leadership No Comments

According to Allan C Stam, the Dean of the Frank Batten School of Leadership and Public Policy, leadership is the art of getting things done. And while many leaders are adept at resource management (people, money, etc.), they struggle to find time to get things done.

Experts suggest that a time audit, time management measures, focus on sustainable productivity, along with a reduction of phantom workload can help people get things done efficiently and eliminate workplace stress.

While there’s no universal formula, here’s a list of five strategies to help leaders manage their time well and increase their impact.

How Leaders Manage Their Time Efficiently

Senior executives will agree that leadership is a mix of clarity, purpose, knowledge, and fortitude.

Here are some ways you can maximize your impact.

Plan Realistically

You can’t plan every second of every day. Things are bound to go wrong, and plans will change. This is normal. This is life.

And while we can’t control everything, we can create efficient schedules to increase our productivity, set deadlines to remain focused, and deal with procrastination-triggering stress wisely. Other strategies to consider include goal setting and downtime—starting early and frequent breaks—which can help increase productivity levels.

Prioritize Purposefully

Do you feel like you don’t have enough hours in the day to complete everything on your list? Then maybe it’s time to revisit how you prioritize.

Ask yourself these questions so you can be more purposeful when prioritizing:

  • Is it important or urgent?
  • How long will it take?
  • How much effort will it take?
  • Can you delegate it to someone else?
  • Is this expected of you, or do you want to do this?
  • Would someone in your team perform a task more effectively than you?

If you can assign tasks that do not require your active attention to someone else, you can focus your time and energy on being more productive.

Delegate

A “can do” attitude is a valuable attribute, but a “can do it alone” attitude is not. Leaders have teams for a reason—each team member has a strength or skill that makes them valuable, and leveraging these strengths helps leaders better manage their time. Should executive-level help be required, hiring an executive assistant is prudent.

Assistants can be gatekeepers, email organizers, calendar setters, stand-ins for meetings, researchers and more. Simply getting the right kind of help and delegating tasks that don’t require your expertise and time can bringa degree of efficiency to your day.

Find Your Rhythm

By “find your rhythm,” we mean pay attention to how your individual productivity works:

  • What motivates you?
  • What hours of the day are you most energized?
  • What environment helps you focus better?

Once you understand the optimum conditions that boost your productivity, you can maintain these conditions. This way, you can remain consistent in your work.

This also expands to discipline. Motivation comes and goes, but a disciplined schedule will keep you on track for success.

Boundaries Are Important

Even the best planners can feel overwhelmed if boundaries aren’t established and maintained. Overpromising or taking on too much can lead to delivery shortfalls and unintended consequences such as client dissatisfaction. Leaders can exemplify sustainable productivity by being realistic about how much can be achieved, saying “no” when appropriate, and reinforcing boundaries.

Better time management is key to personal growth, goal achievement, and creating a productive work environment.

Being a leader entails shouldering many responsibilities, and we at understand that it isn’t easy. We can help you find an efficient assistant so you can delegate by design and get the maximum out of your time.

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executive assistant recruiter

Are You a Great Boss?

By Corporate Culture, Leadership No Comments

Are you a great boss?

Think carefully about your response. Your answer to this question matters significantly, especially when you’re hiring an executive assistant. In our work connecting top executive suite talent, we’ve learned that A-list executive assistants know precisely the type of boss they’re looking for.

We’ve also discovered that the interview is reciprocal. While you’re interviewing for your next assistant, the EA candidates we send out are interviewing you. They’re gauging whether you’re the type of person they want to work for.

And they’ve told us what characteristics they want to see in their next boss.

7 Characteristics of a Great Boss

As much as executives may share similar communication and management styles, each person is uniquely different. Your beliefs, experiences and values can affect how you manage your employees.

During an interview, executive assistant applicants try to identify your strengths and weaknesses as a way to gauge whether their skills fit your leadership style.

Great bosses are known for:

  1. Communicating frequently, honestly and with transparency. They don’t play “gotcha” games, and they state positive or negative facts without blaming or yelling. They provide honest feedback and give specific praise.
  2. Distributing the workload equitably. They don’t overload the employee who never complains about having too much work, and they don’t play favorites by letting others have a lighter workload. They also don’t micromanage.
  3. Putting together exceptional teams. They find and retain the best and brightest employees, which improves the skills of all team members. The camaraderie experienced among team members keeps them together, and they become stronger as a whole.
  4. Avoiding blameTheir approach in righting a wrong is to identify the challenge, correct it and move on. They’ll hold employees accountable, but they don’t look for fault.
  5. Finding greatness in those who work with them. The best bosses recognize and reward employees for work done well. They also make sure their employees have the training and development opportunities to excel and move forward in their careers.
  6. Demonstrating integrity. They are professional and honest – the kind of person employees trust. They also build trust by doing the right thing for the right reason. If they say they’ll do something, they follow through.
  7. Showing compassion for others. They understand that employees have lives outside the workplace. They’re sympathetic when personal needs occasionally infringe on the workday, possibly allowing for remote work options when an employee has to keep a sick child home from school.

Being the type of boss people want to work for comes down to managing your own emotions before you manage anyone else. That means treating your colleagues and employees with respect as well as valuing their opinions and work.

When you create an inclusive and supportive corporate culture, you’ll discover that the best executive assistant will want to work for you!

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Working from Home

How Administrative Professionals Effectively Work from Home

By Industry Trends No Comments

As the world moves toward remote work being normal, the demand for Administrative and Executive Assistants has skyrocketed. Administrative and Executive Assistants serve high-level officials (C-suite) such as a company’s CEO. They maintain project schedules, work in alignment with the company’s goals, and provide daily developments and frequent updates to the higher-ups.

Due to a shift towards remote assistance, administrative professionals can no longer sit outside the CEOs’ office or quickly step in for an update. The dynamics have changed quite drastically.

While working remotely can be challenging at times, here are some ways administrative professionals manage to work from home effectively.

Define Work-From-Home Hours

It’s easy for remote employees to lose track of time when working from the comfort of their homes. This is especially applicable to Executive Assistants working with busy CEOs who often work beyond office hours.

However, a professional work commitment demands prior settlement of working hours. That is why Executive Assistants define working hours and set availability and response times in advance.

Set-Up Regular One-on-Ones

CEOs usually don’t have time for daily one-on-ones. However, effective Administrative Assistants still set up quick daily huddles every morning to go over the day’s calendar and ask any questions they have. They may also schedule bi-weekly video calls to discuss the overall progress and updates.

Decide Communication Modes

Although email and messaging apps such as Slack and Zoom can fulfill basic communication needs, they may not always be effective in every scenario. For urgent needs, Administrative or Executive assistants set predefined modes of communication in order of priority and stick to them.

Computer-Savvy and Using the Right Tools

An ideal Administrative Assistant has a Bachelor’s degree and is well-versed in Microsoft Office, Google Suite, and calendar management. They may also use Trello, Basecamp, and Asana to organize, designate, and monitor tasks.

Executive Assistants deal with people who are constantly working on various projects daily. Therefore it’s also essential for an Administrative or an Executive Assistant to have project management skills to excel in their fields.

Dedicated Workspace

Working from home may provide flexibility, but it can compromise your focus and productivity. A vast majority of remote assistants have designated workspaces at home, allowing them to give undivided attention to work and focus on the tasks at hand without interruptions.

A successful career as a remote Administrative Assistant starts with finding the right recruiting agency. A seasoned recruiting agency provides excellent resources for Executive Assistant interview preparation and matches you with companies that align with your personal and professional goals.

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Female Leaders

Female Leaders Proven More Likely to Coach and Mentor

By Leadership No Comments

Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions like finance and technology.

Research suggests that the male presence in the majority of senior leadership positions does not indicate that men possess better talent than women, but rather there is no significant indication of better performance in a specific gender. In fact, many studies consider women to be more likely to excel in leadership and mentorship roles.

Female leaders are proven more likely to coach and mentor successfully for many reasons:

Less transactional and more strategic relationships with employees

While men use networking to advance their careers, women tend to use their networks for both support and relationship building. Women’s presence in the upper echelon can enhance the social networking and mentoring opportunities of other women in the organization.

Women tend to be kinder in leadership roles

Kindness is rarely ever associated with leadership. However, some form of reassurance, compassion, and empathy can make a huge difference in your team’s dynamics. According to studies, women tend to be equalitarians, sharing evenly with peers while men tend to be more individualistic. Effective leadership demands kindness. In fact, leadership in itself is an act of kindness.

Women trend more emotionally intelligent

When it comes to empathy and self-regard, women tend to score higher than men. Studies show that women are more likely to identify emotions and subtle cues of emotional expressions.

Psychologist Daniel Goleman considers higher emotional intelligence a major trait of ineffective leaders. A leader or a mentor needs to connect with people at a deeper level to make an impact in their lives. These traits help them support, coach, influence and resolve conflict among individuals and teams effectively.

Most people imagine leadership to be a male-dominant field. For example, qualities such as confidence, independence, and assertiveness are frequently associated with men. We hardly ever think of empathy, kindness, relationship building, or collaboration to be leadership traits. This is a bias handed down to us since our childhoods. It is time we change these narratives and think of leadership as an amalgam of traits that cater to both a variety of qualities and attributes.

Mentoring is critical for team growth and talent retention. Are you doing enough to support your team? Hire a recruiter today to find the next leader for your team!

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Executive Assistant

Your Executive Assistant Interview: Questions the CEO Must Avoid Asking Support Staff

By Executive Assistant No Comments

Legal restrictions prevent CEOs from asking support staff possibly biased questions in interviews. That’s a good thing!

When interviewing support staff, avoid asking questions like these:

  • How many children do you have?
  • What church do you go to?
  • When are you planning to retire?

Some questions are better left unasked out of respect for the candidate. Avoid asking any of these questions:

  • Do you have to wear that scarf on your head?
  • Why are your clothes so dated?
  • Is that your natural hair color?

Instead, try asking open-ended questions based on work-related scenarios.

 Questions the CEO CAN ask support staff in an interview

It can seem like there are a lot of questions you can’t ask in an interview. Rather than focus on what you can’t do, try these more positive questions that reveal behavior:

  • Where do you see yourself in 3-5 years?
  • This job sometimes requires working after 5 pm or on weekends. Often, tasks like making reservations or scheduling meetings can be done from anywhere. Could you commit to working like this?
  • What prior experience do you have that would be useful in a job like this one?
  • Tell about a time when a challenge prevented you from completing a critical task.

Applicants can use the STAR method for answering questions: explain the situation, task, action, result. For example:

  • SITUATION: Two days before a major holiday, our company held a quarterly board meeting at a retreat. Weather forecasters predicted severely inclement weather – the kind that could cause significant travel delays.
  • TASK: My job required that I secure travel arrangements home for board members and the C-Suite. Most of them were flying.
  • ACTION: I worked with the other executive assistants to create several backup arrangements, including car rentals and chartered grand transportation. We also secured hotel reservations, just in case. Then we made “survival bags” consisting of bottled water, snacks, and a few other necessities for each person.
  • RESULT: As it turned out, air travel was canceled for only a few hours, so everyone made it home safely. The survival bags were a big hit!

Open-ended behavioral questions allow candidates to respond in more detail, especially when using a template like STAR.

About the vaccine

Applicants are curious about vaccine requirements for work. Some candidates may find that the provision gives them peace of mind, while others may decide they cannot comply for various reasons.

No current laws prevent you from asking about someone’s vaccination status. Still, it’s better to let your HR department explain your company’s requirements. The applicant can then decide if they can agree to the condition or are better off finding work elsewhere.

Need help figuring out the questioning process? Your recruiter can help by vetting the candidates you interview. If you are the candidate, the recruiter can help you prepare for questions.

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