Director of Residences
UHNW Family
Job ID: EB-1948669882
POSITION
Director of Residences
ATTRACTIVE FACTORS
• Rare opportunity to join a sophisticated, founder-led family office with broad exposure across operations, philanthropy, and ventures
• Hands-on, autonomous role with visibility to the principals and impact across multiple luxury properties
• Collaborative team with long-standing trust and shared history
• Strong budget and vendor resources available to maintain five-star quality standards
• Long-term opportunity for growth and ownership over national property operations
KEY RESPONSIBILITIES
• Oversee all family properties and office spaces (5 residences + 2 offices)
• Audit and manage performance of all property management vendors
• Establish and enforce standards of maintenance, readiness, and presentation
• Conduct pre- and post-travel walkthroughs for family and guests
• Manage maintenance logs, budgets, and timelines via ProjectVan software
• Travel periodically for property inspections and vendor audits
• Supervise House Managers
• Identify and replace underperforming vendors across all regions
• Ensure smooth communication and operational alignment with principals
TOP KEYS FOR CLIENT
• Hands-on, detail-oriented, and operationally driven; not purely managerial
• Strong vendor management and project coordination experience within luxury residential, hospitality, or property environments
• Proactive, accountable ownership with a “no surprises” communication style
• Culturally aligned with a responsive, upbeat, and adaptable team ethos
• Comfortable in a fast-paced, high-expectation family office setting
• Tech-savvy across systems such as Crestron, Lutron, MyQ, ButterflyMX, and maintenance platforms
