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executive support staff Archives - Page 2 of 11 - Groupe Insearch

How Diverse Job Experience is an Asset

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People who have diverse job experience may feel like they don’t have as much to offer potential employers. However, the reality is that having a variety of experiences can be a massive asset for job seekers. The key is to frame your diverse background as an advantage instead of a setback. Here are some of the main reasons why diversity of experience can make you a better employee in executive support.

Companies Want Employees with Unique Ideas

Companies recognize that when they hire people with similar backgrounds, their team members end up all having the same approach to problem-solving. Instead, companies look for people with unique experiences who can bring fresh perspectives. When businesses speak about diversity, it is about more than just ethnicity, age, and gender. It is also about the experience. Show how the variety of job experience you have gives you a point of view no one else has. What is unique about how you solve problems, how you make decisions, and how you come up with new ideas?

Diversity Leads to Change 

Many companies may feel stuck in a rut, so they are looking to hire people who will help them change and grow. These companies will seek out candidates who have diverse work experience because they aren’t stuck in their ways. Candidates with diverse backgrounds are more adaptable and are more likely to have a growth mindset. As a job seeker, highlight how your experiences have made it easy for you to adapt to changes in work culture and how you have demonstrated a growth mindset throughout your career.

You Can Communicate More Flexibly 

If you have worked many different jobs, you have learned to communicate with a wide range of customers and professionals. Excellent communication is one of the most important skills you can have in the C-suite. Demonstrate to prospective employers how you have adapted your communication style to different audiences and scenarios during your career. Show employers that you can give their customers a better experience than anyone else.

You’ve Seen it All

People who have held many different jobs have experienced a wide variety of challenges and obstacles. This is one of the main reasons having a diverse background is such a huge asset. With your history, you are better prepared to handle setbacks and crises. You’re less likely to crack under pressure and more able to overcome challenges that come your way.

Professionals in C-level support who have diverse job experiences bring a lot to the table. These candidates often have a fresh approach to problem-solving, a growth mindset, excellent communication skills, and the ability to overcome various challenges. As a job seeker, you can leverage your diverse employment history by showing how your experiences can provide value to employers.

 

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Navigating the C-Suite as a Mom

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Although having a child happens to both parents, mothers still take on more work at home than their counterparts. That hasn’t stopped moms from making an impact in the C-Suite. The number of women in senior management roles continues to grow globally, leaving many moms searching for a perfect balance between their personal and professional responsibilities. According to many current executive mothers, an ideal balance is impossible, but you can still be successful at both. Here is some advice for navigating the C-Suite as a working mother.

Recruit Top C-Level Support

Surround yourself with people who are going to lift you higher. Start by raising your business and relationship standards. Don’t underestimate the power of recruiting positive, forward-moving executive assistants, either. Even though there might not be an ideal work-life balance, it will get better if you are comfortable enough to delegate critical tasks to other people on your team. The return on investment from hiring a skilled assistant is substantial, too. Top C-Level support can save you well over five hours per workweek completing administrative tasks ranging from information flow to attending meetings on your behalf. Disruption is inevitable in the corporate world, but it can be reduced by recruiting a strong, trusted team of employees, along with a support network of friends, family, and colleagues.

Define Your Priorities

Define your priorities and where you are willing to compromise. We’re not saying that anyone should sacrifice one passion for another. Rather work-life balance is making compromises as priorities change. Balancing a leadership role with motherhood can be difficult. Working C-Suite mothers face significant challenges, including little paid time off after giving birth, difficulty finding quality childcare, and juggling responsibilities when working from home. Finally, don’t hesitate to discuss your career/family goals with the leadership of your company. It could open the door to flexible work arrangements like more vacation time, increased remote work, and other accommodations.

Leverage Technology

Mobile technology is helping C-Suite moms to be in two places at the same time. Standard video conferencing has advanced to telepresence technology, enabling people to attend meetings virtually and give presentations without traveling extensively. However, video conferencing alone may not be enough of a consideration. Also, keep in mind the timings of meetings and asynchronous options.

Motherhood should always be viewed as a strength. Accept that there will be some chaos that goes with balancing business leadership and being a parent. C-Suite moms can still be successful by recruiting great personal assistants, leveraging technology, and setting achievable goals.

 

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Traits That Lead to Success in the C-Suite

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The modern work environment continues to change around the country rapidly. Workplaces are trending toward remote workforces, focusing on employee health and wellness, decentralized offices, and using more technology than ever before. To stay competitive, be ready to adapt and develop these traits.

Be Resilient

If we learned anything from the pandemic, it’s the importance of resilience. Adversity and stress are unavoidable in corporate America, and resilience can help you adapt and emerge even better than you were before. Although some people might have built resilience through their life experiences in the past, it’s still something that anyone can develop. First, build your connections by prioritizing your relationships or joining a group to gain social support. Resilient people also tend to focus more on personal wellness than others. From getting regular exercise to finding purpose, be proactive to learn better and faster. 

Be Consistent

Becoming a little better each day doesn’t have to be a huge endeavor. Small habits can make a big difference. Spending just ten minutes a day reading can help you finish a book a month. Some of the world’s leading executives prioritize self-improvement and ongoing learning by reading consistently. If you’re struggling with consistency, then follow these rules:

  1. Focus on the process rather than the outcome.
  2. Be present.
  3. Don’t wait around for inspiration.
  4. Surround yourself with people who will hold you accountable.
  5. Forgive yourself.

Be Patient

Patience is often the key to the C-suite. Since many leaders are promoted from within, sometimes it pays to stay the course if you are a great culture fit in a company. Remember that you’re already in line for a promotion, but you have no control over career succession. If you can’t wait for the current leadership to retire, then an executive recruiter can help by sharing other options. Be patient, but keep adapting to the changes going on around you.

Be a Forward-Thinker

Forward-thinkers stand out in their ability to see the larger picture. Don’t hesitate to move outside of conventional thinking to solve problems, because pre-established ideas will only take you so far. Being average is comfortable, but some of the world’s most outstanding CEOs have been eccentric, open-minded leaders.

Finally, don’t be complacent when it comes to developing new skills. Set realistic goals and solicit feedback to learn about your strengths and weaknesses. Career progression is a marathon that requires consistency and patience. Succeeding during uncertain times also requires a certain amount of resiliency and open-mindedness.

 

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Top Tips for Being a Better CEO

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Strong leadership is always the common denominator of successful businesses. Some of the world’s top CEOs stress the importance of creating servant-leadership-driven cultures. You can start to reinvent your company from the inside out by giving employees more autonomy and allowing them to fail as they continue to learn and grow. Still, being a CEO is an ever-evolving journey and requires knowing different ways to approach growth. Here are some specific mindsets and tips for becoming a better CEO.

Beat the Odds

Did you know that companies only have an 8% chance of jumping from the middle to the top of their industry? Start taking more drastic approaches to beat the odds by focusing on making big moves that matter. Winning companies know the importance of their employees. That is why companies are so focused on hiring and retaining the best people. When you have good employees who share a vision and are focused on solving a problem, your company is sure to do great things. However, achieving this goal takes an investment in relationships and building trust within your organization.

Empower Your Employees

Great leaders inspire people to come to work every day. An effective way to empower your employees is to make stronger connections with them. Understand what their work means to them. Then, praise those employees regularly when you see improvements and progress.

Remember, people don’t like being told what to do or being told when they do something wrong. That is why having a relationship with employees is vital. More organizations are looking for managers who help turn employees into problem-solvers and innovators. This transformation can only happen when managers allow employees to make mistakes.

Join in the Recruiting Stage

You are only as good as your weakest link, so surround yourself with the most competent people possible by joining in the recruiting stage to learn what candidates think. Many hiring managers have a track record of recruiting the most credentialed and experienced candidates. Even though these people might appear more likely to succeed, it’s often the untraditional hires that can help you beat the odds by changing the meaning of success. Sometimes it takes unconventional interview techniques to find the best cultural fit for the job, like asking non-traditional interview questions or hosting a group happy hour.

It takes a different approach to beat the odds and lead hybrid teams during times of disruption. Focus on empowering and engaging your employees by promoting a healthy work culture of teamwork, honesty, and transparency. Then, involve yourself in the hiring process to discover genuinely exceptional candidates.

 

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How Informal Check-Ins Can Improve Employee Engagement

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From increased employee health to higher retention, there are significant benefits associated with employee engagement. It also tends to ebb and flow because of the influence of so many different variables. For instance, low motivation and job satisfaction can stem from toxic work culture, poor management, lack of recognition, or various other factors. Fortunately, there are some effective techniques, like informal check-ins, that can improve employee engagement quickly. Let’s take a closer look at some of these strategies.

Plan Informal, Yet Frequent Check-Ins

First, how do you determine if your employees are satisfied? Employee engagement surveys are a good way to elicit opinions about work culture. Since employees crave feedback and recognition, providing them with regular review sessions can improve workplace engagement. Employees that are recognized regularly express the most satisfaction, followed by those that receive feedback once a month. It’s important to let employees know that they are valued by rewarding their achievements. Some organizations are having success with CEO lunch programs to help employees connect with executives. Use this time to gather ideas by asking employees what is working and what needs to be improved.

Recruit the Right Managers

Another key to improving employee engagement is hiring great managers that know how to help employees reach their full potential. Managers are typically the first line of defense against toxic employee-organization relationships since they are the first to see progress and provide feedback. It’s essential to separate egotistical leaders from modest, competent managers.

The best managers have a relationship with employees based on clear communication and a shared vision. When managers ensure everyone is on the same page and working towards a common goal, the progress that can be made is remarkable. Having the right people in place can be one of the most effective ways to keeping employee engagement strong.

Long-Term Engagement Approaches

Improving employee engagement starts during the onboarding process. Always be transparent about company goals, values, and the responsibilities of the role. Then, focus on retaining employees with professional development and career advancement opportunities. Operational inefficiencies can cause engagement to plummet, so leaders are encouraged to analyze and optimize these processes. Find areas where you can improve and fix them.

In addition to frequent recognition, employees also want a better work-life balance. Show respect and consideration to employees by suggesting flexible work schedules to meet their personal and professional commitments.

Combining these fast-track tips with some dedicated, ongoing initiatives can improve employee engagement. It should be built on a foundation of good relationships, hiring exceptional managers, and providing employees with a career map to advance with your organization.

 

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How to Strengthen Your Employer Brand and Attract Better Talent

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Employees are easy to find. All over the internet, there are job postings with interested applicants in the hundreds. Landing yourself skilled talent goes beyond merely publishing job updates.

In a recent survey, 73% of CEOs complained about the shortage of employees with the required skill set. Talented workers do not embrace the first job opportunity that arrives on their doorstep. Instead, they consider many factors.

In the battle to win the top talent for your business, your branding says a lot. You need to understand the various ways you can improve your employer brand to lure skilled individuals to work with your business.

We’ve compiled some of them for you to implement.

Look Beyond Your Business Logo

You shouldn’t rely solely on your brand logo and catchy slogan to attract better applicants. Your logo and slogan must be alluring. But your organizational objectives and governing principles are what pack the punch.

Your focus should stay on creating a unique experience for your workforce and clients. This emphasis will go a long way in strengthening your brand.

Share Your Story

Everyone loves a good story—whether from a movie, a book, or for branding purposes. One of the surefire ways of attracting great applicants is to sell your brand to them. Tell them about your unique history and your vision.

For skilled applicants to be enthusiastic about working for you, they need to learn about your beginnings and how your business became what it is today.

Showcase Testimonials from Your Existing Employees

Building on the last point, have your story told from employees who have experienced it. Interested applicants want to know why people love working for your business. What makes it unique? It would help if you displayed these testimonials on your website and social media accounts.

Stand Out

Every business executive wants to apply the same formula that works. But you need a distinguishing factor to stand out. Your HR and social media manager must focus on what makes your brand unique and make that your selling point online.

Let the world know through high-quality content why it’s a great experience working for your business.

Know the Expectations of Each Generation

According to Harvard Business Review, employers could be dealing with five generations of employees and applicants: Gen Z, Millennials, Gen X, Baby Boomers, and Traditionalists.

You need to understand these people have different expectations. This insight will help you to create a diversified business. A brand that understands all age groups’ expectations is a brand that people would want to work for. It’s that simple.

Embrace Employee Development

According to a Gallup poll, 87% of millennials agree that employee development is vital in accepting job roles. Everyone is interested in the prospect of personal growth. When your business offers the opportunity for workers to grow, you are guaranteed to attract top talent.

Acquiring skilled workers is a constant battle between the best businesses. But with these tips, you will not only attract but retain the best people for the job.

 

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3 Hiring Trends You Shouldn’t Ignore in 2021

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It’s a relief to put 2020 behind us finally. Few were prepared to deal with the global pandemic that put everything on hold. While a lot of businesses were forced to shut down their operations, others deployed emerging trends to stay afloat.

As we now navigate towards a post-pandemic world, we must recognize that nothing will remain the same. Recruitment today has shifted from the norm. Thus, there are certain trends you should take note of when hiring new staff for your business.

Here are 3 of the most important hiring trends you shouldn’t ignore this new year.

Virtual Recruitment is the New Normal

As a result of the pandemic, many businesses have adapted to remote work. Top tech companies like Google, Twitter, and Microsoft have fully embraced this mode of operations. As people can now work from the comfort of their homes, this influences recruitment and even onboarding exercises.

Several companies have utilized virtual board meetings in times past. It is natural to implement the same process for hiring new staff. Initializing an encrypted virtual hiring process is bound to save you time and money in the long run.

Before the virtual interview, send out setup tips to interested applicants. This will help avoid potential tech problems.

Diversity Is Important

While the last year ushered in the pandemic, the Black Lives Matter campaign also took center stage. With several voices clamoring for diversity in the workplace, it has become a necessity to hire people across racial lines.

As your business is looking for ways to broaden its presence, you need input from a diverse workforce to create products and services that will suit everyone. A diversified workforce is vital in making that possible. Diversity is a profit driver for businesses, and you should quickly adopt this during recruitment.

Focus on Employer Branding

Applicants are now looking to work for a reputable brand and not just any company that offers juicy incomes. Now, more than ever, businesses should focus on their branding.

There are several ways you can attract the best people to work for your business:

  • Taking stronger stances on societal issues
  • Showcase testimonials from your existing employees
  • Deliver high-quality content on your website and social media pages
  • Tell your applicants what they stand to gain working with you.

The landscape for recruiting and retaining employees has made a significant shift from the way it used to be. Working with an experienced recruiter can help you find the best talent in this evolving scene.

 

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How to Ace Your Next Virtual Interview

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Working from home has been quite an adjustment for many people, but it can be especially challenging for those seeking new employment opportunities. While finding a job that fulfills your ideal work situation can be difficult, making it past the interview process is the biggest hurdle for most. Just like interviewing in person, it takes the right strategy and techniques to impress a potential employer into letting you onboard. Here are some of the best ways you can conduct your virtual interview for success.

Create an Ideal Virtual Environment

Your home office should reflect the nuance of any professional corporate environment that would be acceptable for a meeting situation. That includes choosing a space free from background noise and that is well-lit. Making sure your internet and phone connection are working without disruption is also vital. Any software used in the process should be practiced beforehand, taking account for any requirements and browser adaptations. Lastly, don’t stumble into a situation in which you need to download an add-on 5 minutes before an interview. This would reflect poorly and show a lack of preparedness. As an additional step, create a backup plan in case of malfunction of any part of technology.

Be Ready to Play the Part

Just like participating in an in-person interview, make sure you are making the most professional impression possible. Preparing a pre-interview checklist is greatly advised. Set a certain amount of time allotted for rehearsal of conversation, or questions that you may want to ask or plan on receiving. Look presentable in proper attire. A suit may not be necessary, but make sure to avoid clothing that reflects a non-professional attitude like logo t-shirts or anything that would be deemed inappropriate for the corporate environment. Having an upbeat attitude is also key to making a good impression on your interviewer. Make sure they see you as enthusiastic about the job prospect and happy to be in the interview process.

Having a Connection is Important as Ever

Interpersonal communication is a deciding factor for who is successful in an interview and who is not. Maintaining eye contact is challenging online. However, focusing on the camera is preferable to glancing off regularly (even if it is for notes). While sharing about yourself, do not be afraid to mention topics that you are passionate about, even if they are not directly related to the position. This could lead to a positive reception with the interviewer and yourself and help build a connection between you. Most importantly, don’t forget to smile. Nothing communicates a positive mood like brandishing a beaming smile on camera.

Being put through the interview process can be a stressful ordeal, but by following techniques like being prepared and maintaining proper communicative behavior, you can ace your next virtual interview and be on your way to a career opportunity that could change your life forever.

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Why the Best Leaders Ask Great Questions

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A common perception among those in charge is that asking questions can be perceived as a sign of weakness. This couldn’t be further from the truth. The true markings of a leader are shown by asking questions to gain further knowledge and using that knowledge in problem-solving. There are many advantages of asking powerful questions, whether it be to improve understanding between you and your team or for team problem-solving and building bonds with each other. Below are some reasons why the best leaders ask great questions.

Increase Insight

Questions not only provide insight into situations that may arise but also paint a picture of how your way of thinking works, giving an opportunity for other team members to understand your leadership strategy and implement it on future tasks. This also in turn provides them a blueprint to solve problems on their own without your involvement, saving your time for other areas of work that may require attention.

Provide Inspiration

By incorporating an emotional element with the questions that you ask, you allow others to examine themselves and help them grow as individuals. This not only builds your status as someone to follow, but also builds their loyalty as they see you as someone who challenges them to grow into a better team member and keeps them enthusiastic about work. Furthermore, by asking questions you are also giving your team the chance to develop their own problem-solving skills. Eventually, asking questions will become a part of your team culture, and team members will adopt a solution-oriented mindset instead of stopping at the problem.

Become a Better Listener

Sometimes when you are always the one dictating tasks, you can forget to pay attention to other thoughts and opinions. One way to ensure a good rapport with others is to ask open-ended questions that require answers other than just “yes” or “no”. This technique lets you become a better listener in addition to fostering ideas that are creative, unique, and open to constructive criticism.

Being a leader doesn’t always mean that you’re the one with all the answers. By engaging with others in the form of asking powerful questions, you gain insight into their thinking, provide inspiration to be more inquisitive and solution-oriented, and become a better listener in the process. Next time you are in a leadership meeting, remember that you can help yourself and your team achieve by asking the right questions.

 

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3 Tips To Become a Better Communicator

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Few skills are more important in C-level support than the ability to communicate effectively. If you can communicate your ideas in a straightforward and compelling manner, you can inspire the people around you and earn the trust and respect of your team members. Here are three ways you can become a better communicator.

Listen Carefully

Active listening is an essential aspect of effective communication because it facilitates understanding and empathy. To build trust with your audience and form a lasting connection, you must understand what is important to them. During conversation, listen carefully to what the other person says and take the time to reflect on their words before responding to them. By practicing active listening, you show your team members that you respect their opinions, knowledge, and feelings. Active listening will also hold back any urges you may have to interrupt, which is important because you don’t want your team members to feel like you’re talking over them.

Practice Body Language

Most communication is non-verbal. Make sure your facial expressions and body language match what your mouth is saying. For example, if you’re trying to inspire or motivate someone, wear a genuine smile, but if you’re giving bad news, keep your expression solemn. In most cases, your body language should be welcoming, so lean forward, relax your muscles, and avoid crossing your arms or using extraneous hand gestures. In contrast, if you step away from your audience, tense up around them, cross your hands, or tilt your head backwards, you risk making your team members feel threatened, inferior, or anxious. Practice speaking in front of the mirror. This will help you become more aware of how your body language can affect your communication.

Be Transparent

Transparency leads to better communication. As a leader, it is important to practice being open about your goals, the goals of the company you represent, problems that arise, and more so that you can cultivate trust within your team. Transparency also helps the team set goals and understand what is expected of them. As a leader, you can promote clear, open, and honest communication by trusting your employees to perform their work independently, encouraging team members to ask questions and speak openly about problems and concerns, and regularly meeting with your team members.

Effective communication is an essential leadership skill because it allows you to create a team that has a strong foundation of mutual trust, while minimizing miscommunication in the workplace. You can become a better communicator by listening more carefully, by becoming more aware of body language, and by being more transparent.

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