Senior Client Associate

JOB ID: EB-8442821609

Send your resume to info@insearchsf.com with the job ID

HOURS:

Monday – Friday from approximately 7am – 3:30pm PT

ATTRACTIVE FACTORS:

Value alignment at improving the world and working with one of the top teams in the country focusing on ESG and fossil Fuel free/Clean Tech wealth management.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work and to take on progressively greater accountabilities
Access to a variety of job opportunities across business

KEY RESPONSIBILITIES:

Build and maintain professional relationships with clients by assisting them and answering account questions.
Provide a high level of service to clients by anticipating needs and completing requests efficiently
Research complex problems in clients’ accounts with assistance from business partners and deliver an effective and acceptable resolution.
Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.
Maintain confidentiality in accordance with The Code of Conduct.
Process investment advisory agreements and monitor account surveillance on the AdvisoryLink platform.
Identify business development opportunities with the goal of increasing revenue, enhancing client relationships and streamlining day-to-day processes.
At the FA’s request, research and communicate investment strategies and recommendations to clients.

TOP KEYS FOR CLIENT:

Series 7 and 66 (or 63/65) on day one of employment
10+ years of Client Associate experience
Tech oriented
Ability to build rapport with clients
Professional and prompt in communication and follow-up
Value alignment related to sustainable investing
3+ years of Registered Client Associate experience or related industry experience
Strong soft skills including verbal and written communication, people, organizational, and client service skills
Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
Ability to adapt to a rapidly changing business and technology environment

Nice-to-have